Privacy Policy
Effective Date: June 21, 2026
Last Updated: June 21, 2026
Host Relio (hereinafter referred to as "we," "us," "our," or the "Company"), a strategic business unit of Kreone Empire Private Limited, is committed to protecting the privacy and security of our users, clients, and visitors (hereinafter referred to as "you," "your," or "user").
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website
1. Information We Collect
To provide our premium hosting infrastructure and maintain service compliance, we collect the following categories of data:
Personal Identity & Contact Information: Name, email address, telephone/WhatsApp number, and physical billing address.
Verification Data: Government-issued Identity Proofs (required strictly for account verification, fraud prevention, and regulatory compliance).
Technical Data: IP addresses, browser types, session durations, and access logs collected via system operations.
2. Payment Processing and Financial Data Security
We enforce a strict zero-retention policy for sensitive financial data to maximize your transactional security:
No Local Financial Storage: Host Relio does not store, save, or process credit card numbers, debit card numbers, CVVs, or internet banking credentials on its local servers.
Authorized Payment Gateways: All financial transactions are securely processed through our integrated, PCI-DSS compliant third-party payment gateways: Razorpay and Cashfree.
Data Sharing for Billing: Minimal contact and billing information is securely shared with these gateways solely to authorize, validate, and complete your transaction requests.
3. Data Storage, Architecture, and Backups
Your hosted environments and client data are treated with corporate-grade technical controls:
Global Datacenter Footprint: To ensure low latency and maximum reliability, your data is processed and hosted across secure, global datacenter infrastructures.
Automated Backup Protocols: System and client data backups are systematically executed on a weekly schedule to ensure business continuity and disaster recovery capabilities.
4. Cookies and Tracking Technologies
Our website and WHMCS client portal employ standard cookies and web beacons to enhance user experience:
Operational Cookies: Used to maintain active user sessions, remember login configurations, and secure checkout processes.
Analytical Cookies: Employed via partner tools to analyze traffic patterns and site optimization. You can manage or disable cookies through your browser settings, though certain portal functionalities may become restricted.
5. Third-Party Services and Integrations
We selectively engage trusted third-party service providers to optimize our operational ecosystem (such as communication channels, live chat, and internal ticketing infrastructure). These entities are contractually bound to process your information strictly under our directives and in compliance with necessary privacy safeguards.
6. Regulatory Compliance and Legal Disclosure
Host Relio operates under the complete legal framework of Kreone Empire Private Limited (Registered Address: Vill/Post Sahjapur, Shahjahanpur, Uttar Pradesh, 242406). We reserve the right to disclose personal identifiable data if required by law, court orders, or law enforcement agencies under the Information Technology Act and applicable global legal protocols.
7. Contact Our Privacy Office
For any clarifications regarding this Privacy Policy, data access requests, or privacy compliance questions, please contact our corporate desk:
Corporate Entity: Kreone Empire Private Limited
Call / WhatsApp Business Desk: Whatsapp Now
Official Communication Channel:
hostrelio.com
